Last Updated: 29 December 2025
Privacy Policy
Bethpage Locksmith ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, phone calls, and in-person visits. As a US-based locksmith business operating in Bethpage, NY, we adhere to applicable federal and state privacy laws.
1. Information We Collect
We collect various types of information to provide you with reliable and efficient locksmith services. The information we collect may include:
* Personal Identification Information: * Contact Information: Your name, email address, phone number, and physical address (required for service delivery). * Service Details: Information about your specific locksmith needs, such as the type of lock, property details, and any related access issues. * Payment Information: When you make a payment, we collect necessary billing details. Please note that sensitive credit card information is processed securely by third-party payment processors and is not directly stored on our servers. * Information from Communications: * When you contact Bethpage Locksmith via phone, email (info@bethpagelocksmith.com), or our website's contact forms, we collect the content of your communications, along with your contact details, to address your inquiries and service requests. * Website Usage Information (Non-Personal): * Cookies and Tracking Technologies: When you visit our website, we may collect information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users interact with our site and improve their experience. * Google Analytics: We use Google Analytics to gather anonymized data about website traffic and usage patterns. This service may collect information about your interactions with our website but does not identify you personally.
2. How We Use Your Information
Bethpage Locksmith uses the information we collect for the following purposes:
* To Provide Services: To schedule and dispatch locksmith technicians to your location, perform requested locksmith services (e.g., lock repair, key duplication, emergency lockout assistance), and process your transactions. * To Communicate With You: To respond to your inquiries, send service confirmations, provide updates on your service request, and offer customer support. * For Billing and Payment Processing: To process payments for services rendered and manage our financial records. * To Improve Our Services: To analyze website usage, understand customer needs, and enhance our service offerings and customer experience. * For Internal Operations: For record-keeping, administrative tasks, and to maintain the security and integrity of our operations. * To Comply with Legal Obligations: To meet any applicable legal, regulatory, or judicial requirements.
3. Data Protection and Security
Bethpage Locksmith is committed to protecting your personal information. We implement reasonable administrative, technical, and physical safeguards designed to prevent unauthorized access, use, disclosure, alteration, or destruction of the information we collect. Our measures include secure servers, access controls, and regular review of our security practices. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
To support our business operations, Bethpage Locksmith may engage with third-party service providers. These include:
* Payment Processors: We use reputable third-party payment processing services to securely handle credit card and other payment transactions. We do not directly store your full payment card details on our servers. * Website Analytics: As mentioned, we use Google Analytics to understand website usage. Google's use of information collected from our website is governed by the Google Analytics Terms of Service and the Google Privacy Policy. * Service Management Tools: We may use third-party software for scheduling, customer relationship management (CRM), and communication purposes, which may process customer contact and service details.
These third parties are obligated to protect your information and are prohibited from using it for any purpose other than providing services to Bethpage Locksmith.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience.
* What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the site owners. * How We Use Them: We use cookies for essential website functionality, to remember your preferences, and to gather analytical data about website traffic (e.g., via Google Analytics) to improve our site. * Your Choices: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, to indicate when a cookie is being sent, or to delete cookies. However, disabling cookies may affect the functionality of our website.
6. User Rights Under US State Privacy Laws
Depending on your state of residence, you may have specific rights regarding your personal information under laws such as the California Consumer Privacy Act (CCPA) and other emerging state privacy legislation. Bethpage Locksmith respects these rights and will facilitate their exercise where applicable. These rights may include:
* Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting or selling personal information, and the categories of third parties with whom we share personal information. * Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions. * Right to Opt-Out of Sale/Sharing: While Bethpage Locksmith does not sell your personal information in the traditional sense, you may have the right to opt-out of the "sale" or "sharing" of your personal information as defined by applicable state laws. * Right to Correct/Rectify: You have the right to request that we correct inaccurate personal information about you. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the contact information provided in Section 11 of this policy. We will verify your request and respond in accordance with applicable law.
7. Data Retention
Bethpage Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for providing services, maintaining business records, and complying with our legal and regulatory obligations. This typically means we keep service records and financial transaction data for several years. Once your data is no longer required, it will be securely deleted or anonymized.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how Bethpage Locksmith is protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact Bethpage Locksmith using the following details:
Bethpage Locksmith Address: 2-44 Ellen St, Bethpage, NY 11714 Email: info@bethpagelocksmith.com
